Technical Services and Service Centers
Our Technical Services staff and our Service Centers staff is readily available to provide assistance and advice whenever possible and will work with you to resolve most technology problems you may experience.
Opening hours of the serice centers: Monday to Friday 8:00 to 12:00
Team Technical Services and Service Centers
Head of Technical Services and Service Centers
|Head of Technical Services||Bertram SauerPhone +49 931 3511-6200
|Vice Head of Technical Services||Andreas BeckPhone +49 931 3511-6200
Contact Technical Services Schweinfurt
|Campus Ignaz-Schön (former Campus 1):
Campus Konrad Geiger (former Campus 2):
|Phone +49 931 3511-6206
Contact Technical Services Würzburg
|Phone +49 931 3511-6201
|Phone +49 931 3511-6202
|Phone +49 931 3511-6203
|Campus Hella Waltenberger
Randersackerer Str. 15
|Phone +49 931 3511-6203
Staff of Technical Services Schweinfurt
Contact Service Center Würzburg
|Münzstraße 12||Phone +49 931 3511-6990(Mail reception)
Phone +49 931 3511-6999 (main switchboard)
Würzburg opening hours
Mo-Fr 8:00 to 12:00, afternoons by appointment
Contact Service Center Schweinfurt
|Ignaz-Schön-Straße 11||Phone +49 9721 940-6699
THWS Card Service
Phone +49 931 3511-8114
THWS House Rules
The THWS House Rules are available for download:
THWS House Rules (in English)
Please note that only the German text is legally binding.
If you have found lost property please hand it in to the Service Center or to the Technical Services Office at locations without Service Center. Lost property is kept an may be reclaimed.
If you have found a THWS Card, please hand it in to the Department of Student Affairs.
Telephone Systems - Voice over IP
We use a Voice over IP (VoIP) telephone system. In this system, the telephone sets are connected to the new telephone system over the university's local data network.
Each employee and staff member has his or her personal phone number (comparable to his or her personal email address). In addition, there are function-related phone numbers assigned to certain positions at the university such as the dean, the vice dean, the chairman of a board or committee, or the director of a department, etc., irrespective of who is currently holding the position. All organisational units (e.g. the Library, the Media Centre, and ITSC, etc.) and laboratories can also be called on their function-related phone numbers.
The first digit of a personal extension number is 8; the first digit of a function-related phone number is 6 or 9.
The numbers do not have to be used with specific telephone sets but can be registered on any phone connected to the University's telephone system. Up to 5 extension numbers can be registered on one phone at the same time. Each extension number can have its own voicemail answering service. You may also have your messages delivered as voicemail to email.
You can change the settings on your phone or on the website https://voip.fhws.de/member/ using your phone number and PIN.
Information available on the Intranet
Detailed information about the telephone systems used at our campuses and about email accounts provided for University staff is available to professors, teachers and lecturers, and all members of the university staff on the Intranet. (You will need to log in to the Intranet using your THWS account.)